Cruise Summary

Cruise Lines:
Azamara Club Cruises
Carnival Cruise Lines
Celebrity Cruises
Costa Cruises
Crystal Cruises
Cunard Line
Disney Cruise Lines
Holland America Line
MSC Cruises
Norwegian Cruise Line
Oceania Cruises
Paul Gauguin Cruises
Princess Cruises
Regent Seven Seas Cruises
Royal Caribbean International
Seabourn Cruise Line
Seadream Yacht Club
Silversea Cruises
Windstar Cruises

 

Cruise Destination Information:
Alaska

 

Frequently Asked Questions :
First-time Cruising FAQ
General Cruise FAQ

Cruise Information:
Ship Consumption
Cruise Terminology
100 Onboard Activities
100 Destination Activities
Pier Directions

 

Terms & Conditions
Privacy Policy

International Travel Warehouse
Los Angeles, CA USA
Tel: 1.310.312.1116
info@itwusa.com
CST 2057034-40

1st Time Cruisers
Frequently Asked Questions

What does my cruise price include?
What does my cruise price not include?
What is the difference between an outside and an inside stateroom?
Should I buy travel insurance?
Are cruise itineraries subject to change?
Will I get bored or feel confined? What type of Activities
How do I hear about organized activities? Children's Activities?
When can I board the ship?
What about my medication?
What about electrical appliances?
How do I get to the ship & Can I park at the pier?
Can I bring visitors on the ship?
Will I get seasick?
How do I pay for onboard purchases?
What are the tipping guidelines?
What are my dining options? Alternative dining options?
I'm on a special diet. Can I get special meals on board?
What if I am celebrating my birthday/anniversary?
What is a Muster Drill, and do I have to go?
Can we stay in touch with the outside? Internet? Business Services?
Are the casinos and shops open all day?
How do I pay for purchases in port?
What can I do in port?
Do I have to get off of the ship at each port of call?


What does my cruise price include?

Your cruise includes shipboard accommodations, meals, activities, and entertainment aboard the vessel. In addition to the cruise fare, your total cruise will include port charges, and Federal Departure Taxes. If you are purchasing an Air/Sea Package, your fare will also include the air fare, and Federal Security Tax.
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What does my cruise price not include?

Your cruise price does not include organized shore excursions, alcoholic beverages or carbonated soft drinks, photographs, gratuities, spa and beauty treatments, medical services, casino expenditures or other miscellaneous items of personal nature. Cruiselines have enhanced the dining experience with various specialty dining venues ranging from coffee & ice cream shops to restaurants, and some of these specialty venues charge extra.
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What is the difference between the types of accommodations?

There are four basic types of accommodations on today's ships:

Suites range from a junior suite to the 'master' suite. Suites are larger than the other types of accommodations, have balconies, private bathrooms, and some have grand pianos, private whirlpools, dining room tables, entertainment centers, bars, butler service, and other special amenities, depending on the cruiseline, and ship.

Balcony Staterooms are ocean-view staterooms with private balconies/vedrandas that enable you to have more privacy. Due to customer demands/trends, new cruise ships are built with Balcony Staterooms occupying a larger proportion of the ship's total staterooms.

Oceanview (Outside) Staterooms have either a window or porthole. Regardless of the deck, these staterooms tend to be the same size (square feet), and design. Their prices vary based on the type of stateroom (Oceanview, Oceanview with obstructed view, porthole), and the location (the lower the deck, the more economical).

Interior/Inside Staterooms are designed without a view. These staterooms occupy the same square fotage and design as the Oceanview Staterooms, but will have artwork or draperies in place of the window. Picture a walk-in closet.

Regardless of the type of accommodations selected, every passenger experiences the same dining. activities, entertainment, and onboard facilities.
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Should I buy travel insurance?

ITW recommends the purchase of travel insurance, as some things cannot be anticipated. Trip insurance will cover you if you have to cancel due to injury, sickness, or death to you, a traveling companion, or family member. It does not cover unstable, preexisting medical conditions. It will cover you should a medical emergency occur on your trip. If you cancel your vacation for a covered reason, or incur medical expenses while on your trip, you would need to pay these fees in advance and then file a claim for reimbursement.

ITW highly recommends the purchase of travel insurance:
for active vacationers, when traveling to historical areas where there are "ruins" (slippery when wet) such as in Europe, and the Mayan Ruins in Mexico.

All ITW's Suppliers (cruiselines, tour operators, etc.) offer travel insurance.
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Are cruise itineraries subject to change?

Yes, all cruise itineraries are subject to change. Guest safety is the number one priority for the cruise lines. On rare occasions, weather conditions, adverse political situations, and other unforeseen circumstances require a change in itinerary. In these situations, the cruise line staff will do everything in their power to visit an alternate port of call.

For example, a ship originally scheduled to cruise the Eastern Caribbean may choose to cruise the Western Caribbean upon a hurricane occurring in the Eastern Caribbean.

Example: Ships replace a port of call in Haiti with a port of call in the Bahamas due to political instability in Haiti.
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Will I get bored or feel confined? What type of Activities?

Not likely. Cruise ships are like floating resorts and offer just as many options as a fine resort. It usually takes a couple of days to fully explore all the onboard possibilities. In addition, you have the opportunity to explore new and exciting ports of call. You can take time to yourself lying poolside on a deck chair or you can join a dance class or sports activity. Later, catch a movie or play backgammon. View the 100 Onboard Activities
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How do I hear about organized activities? Children's Activities?

A Daily Activities Sheet will be placed in your stateroom describing the following day's activities, dining times, evening entertainment, the casino, nightclub, and port information. Daily Activities Sheets per Age Categories are also available for Children's Activites

Most cruise lines have supervised activities for the kids. Choose from swimming, sports, movies, and games. The cruise staff will keep them busy so you don't have to worry. Some children may be considered too young to participate in these programs.
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When can I board the ship?

Embarkation normally begins approximately 4 hours prior to departure. Passengers must be aboard no later than 30 minutes prior to sailing.
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What about my medication?

Please carry any medication in its original bottle. It is recommended that medication be carried in your pocket or purse so that it will be available when needed. Checked luggage may not be accessible at all times. If you're using any prescription drugs, vitamins or other medication on a regular basis, you should bring an adequate supply with you. Many types of medication may not be readily available either aboard ship or in ports of call. Commonly used medication may be purchased at the office of the ship's doctor.
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What about electrical appliances?

Electric razors and hair dryers can be brought with you. Staterooms for most cruise lines are equipped with 110 volts AC and are capable of handling all normal appliances. Some appliances may require the use of an adapter.
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How do I get to the ship & Can I park at the pier?

If you have air through the cruise line, you will be met by a representative from the cruise line. The representative will meet you by the baggage claim and escort you to the transfer shuttle that travels from the airport to the pier and back again after the cruise. Most cruise lines offer these shuttles for an additional cost to passengers providing their own air.

If you are driving to the pier, see Driving Directions & Parking
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Can I bring visitors on the ship?

For safety and security reasons, no visitors are allowed on board.
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Will I get seasick?

Seasickness is rare on larger cruise ships because they are equipped with stabilizers which are designed to minimize the feeling of movement. If you should feel queasy, medicine is available from your stateroom steward or the ship doctor. If you are prone to motion sickness, you may want to consult your physician prior to travel.
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How do I pay for onboard purchases?

For your convenience, you may charge most of your purchases on board. A personal account will be set up when you board and purchases will be billed automatically to your major credit card. If you do not have a credit card, you may use a cash deposit. The amount of this deposit varies from cruise line to cruise line, usually ranging from $100 for the week to $100 per day. Traveler's checks may be cashed at the purser's desk to pay off your onboard account if you don't want the charges to be applied to your credit card.
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What are the tipping guidelines?

Gratuities may be prepaid prior to your cruise. Otherwise, cruiselines automatically charge the daily gratuities to your onboard account. Should you elect to pay gratuities in the traditional manner, the following guidelines are suggestions only. Please remember to recognize outstanding service. Waiters and stateroom stewards $3.00-3.50 per passenger per day, Assistant Waiters $1.50-2.00 per passenger per day. Head Waiters $2.50 per passenger per day as your discretion. A 15% gratuity is added to all bar and wine checks.
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What are my dining options? Alternative dining options?

Most cruise lines offer two seatings for the main dining room: Main Seating (starts 6:00 pm or 6:30 pm) and Late Seating (starts 8:00 pm or 8:30 pm). Dining preferences may be requested at the time of the booking. No requests are guaranteed. Your seating and table assignment will be confirmed at embarkation. Either seating will allow you to see all the shows and experience everything your cruise has to offer. For your convenience, in addition to breakfast, lunch, dinner, and midnight buffets, many ships also offer complimentary room service. Low-fat and vegetarian entrees are often offered at lunch and dinner. In addition to the traditional seatings, cruise lines offer alternative dining options which provides you with the flexibility to dine when they wish, to choose your dinner companions and request specific table sites rather than being assigned to a particular time and table for the duration of the cruise.

Due to the popularity of alternative dining, ITW recommends that you make your dining reservations for "alternative dining only" as soon as you board the ship.
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I'm on a special diet. Can I get special meals on board?

Low-sodium meals, kosher meals, and certain other diet-restricted meals will be available. Dietary requests should be made at the time of booking.
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What if I am celebrating my birthday/anniversary?

If you'd like to celebrate an anniversary or birthday on the ship, we can add that to your reservation in advance or you can let the maitre d' know. The cruise lines love to celebrate with you.
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What is a Muster Drill, and do I have to go?

These are commonly referred to as lifeboat drills. Everyone on board the ship is required to be in attendance for a compulsory safety drill before departure to comply with Coast Guard and international safety regulations.
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Can we stay in touch with the outside? Internet? Business Services?

Most ships have televisions in the rooms plus a daily newsletter with headlines. There are either phones in the rooms or you can have the ship's radio operator contact the mainland for you. Also many ships offer fax capabilities, internet lounges, or business centers. There are charges to contact the mainland in any form.
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Are the casinos and shops open all day?

Shops and the casino are open while you are at sea; however, they will be closed while the ship is in port.
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How do I pay for purchases in port?

Most shops accept major credit cards and traveler's checks. Some ships and ports of call have ATMs; however, they may not always be in service and fees are involved. It is not necessary to convert your money in advance. Refer to U.S. Customs (see Travel Resources above) to determine what products/$product purchases may enter the United States.
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What can I do in port?

There's lots to do depending on your preference. Each port of call offers a unique experience. You can explore on your own, take the cruise line's organized shore excursions, browse the many shops, relax at the beach, or take in some historical sites. View the 100 Destination Activities.
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Do I have to get off of the ship at each port of call?

Absolutely not! You can relax at the pool or participate in one of the cruise line's organized activities. You can do anything you wish.
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